Privacy Policy

SailSupply, located at P.J. Troelstraweg 147a, 8919 AA Leeuwarden, Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact details:
https://www.sailsupply.nl
SailSupply, P.J. Troelstraweg 147a, 8919 AA Leeuwarden, Netherlands
+31 (0) 651600400
D. de Haan is the Data Protection Officer of SailSupply. He/she can be reached via [email protected]

Personal data we process

SailSupply processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
  • Data about your activities on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or a guardian. However, we cannot check whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children in order to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at [email protected] and we will delete this information.

For what purpose and on what basis we process personal data

SailSupply processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if this is necessary to carry out our services
  • To inform you about changes to our services and products
  • To offer you the possibility to create an account
  • To deliver goods and services to you
  • SailSupply analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
  • SailSupply tracks your surfing behavior across various websites to tailor our products and services to your needs.
  • SailSupply also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long we store personal data

SailSupply does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data: #retention_period

Sharing personal data with third parties

SailSupply does not sell your data to third parties and will only provide them if this is necessary to perform our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. SailSupply remains responsible for these processing activities.

Cookies or similar technologies we use

SailSupply uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone on your first visit to this website. SailSupply uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Cookies are also placed on this website by third parties. These are for example advertisers and/or social media companies.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
Google Analytics Analytische cookie die websitebezoek meet Bewaartermijn: 2 jaar
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Viewing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by SailSupply and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization you have mentioned. You can send a request to view, correct, delete, transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to [email protected]. To make sure that the request for access was made by you, we ask you to send a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. SailSupply also points out that you have the option to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

SailSupply takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service. We are happy to help!